Sense Status

All Systems Operational

Engage Operational

Web Portal Operational

Journeys Configuration Operational

Events Scheduling Operational

Audience Creation Operational

Journey Activation Operational

Analytics Operational

Sense AI Operational

Workflow Configuration Operational

Sense Messaging Operational

Messaging Chrome Extension Operational

Messaging Web Portal Operational

Messaging Mobile App Operational

Messaging Analytics Operational

Sense AI Operational

Senses Referrals Operational

Sense Meetings Operational

Email Delivery Operational

SMS Delivery Operational

ATS Data Sync Operational

Bullhorn Operational

eRecruit Operational

JobDiva Operational

Avionte BOLD Operational

Avionte Classic Operational

SenseAPI Operational

Able/Employstream Operational

SmartRecruiter Operational

Note Writebacks Operational

Sense AI Chatbot Operational

Sense Chatbot Operational

Sense Skillate Operational

Recruitment Portal Operational

Employee Portal Operational

Careers Portal Operational

Agency Portal Operational

Matching Engine Operational

Resume Parser Operational

Sense Learning Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

Audience List Service Maintenance

Completed - The scheduled maintenance has been completed.
Jun 10, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT

Scheduled - Starting June 10th, 8:00pm PST, our team will perform a database maintenance on the Audience List service to optimize performance across the platform. During this time, users may see delays or higher than usual loading times while creating, editing, viewing, or exporting audience lists. This may also cause minor delays in Journey and Workflow events being sent out up to an hour after scheduled while the maintenance is being performed

Our team will be monitoring the health and wellness of the services during this time to ensure no larger impact takes place.
Jun 10, 06:31 PDT

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

Resolved - Today we received multiple reports of users running into issues when logging in or resetting their password. After our team was able to review, we identified an issue starting at 9:30am PST causing intermittent issues in Sense, along with being able to send Test Emails through Engage, or sending out User Account Invites in the product and have deployed a fix as of 1:30pm PST.

We have confirmed these issues have been resolved, but if you believe you’re still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new
Jun 3, 09:30 PDT

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

Broadcasts Scheduling but not Sending

Resolved - After monitoring, we have confirmed that all broadcasts attempted during that time have been sent out, and all new broadcasts are sending out as expected once more.

If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate.
May 29, 10:15 PDT

Monitoring - We have confirmed that the fix implemented has corrected the broadcast issue, and all scheduled broadcasts affected during that time have been sent as expected.

We will monitor to ensure we don't see this recur, and all functionality continues to operate correctly. If you believe you're still facing issues, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will investigate.
May 29, 09:15 PDT

Identified - We have identified the underlying issue causing broadcasts to be stuck, and have implemented a fix to have any attempted broadcasts during this time send out as soon as possible. We will provide another update once we confirm when all broadcasts will be caught up and seeing stability in the function once more
May 29, 08:50 PDT

Investigating - We have received reports of Broadcast Messages not being able to be sent out as expected when attempting to send right away. Our team is actively investigating what maybe occurring and we'll provide updates as we find more information.
May 29, 08:00 PDT