Sense API Failures

Incident Report for Sense

Resolved

Our team has identified an error on the Sense API from April 16th, 5:00pm PST through April 17th 8:00am PST. During this time, any customers using Sense API for their ATS connections may have seen missing writebacks or data not populating as expected. This has been corrected and all data is in the process of backfilling.

If you believe you are still seeing errors in the data, please submit a support ticket to https://support.sensehq.co/hc/en-us/requests/new for investigation

Posted Apr 16, 2025 - 17:00 PDT