All Systems Operational

Engage Operational
Web Portal Operational
Journeys Configuration Operational
Events Scheduling Operational
Audience Creation Operational
Journey Activation Operational
Analytics Operational
Sense AI Operational
Workflow Configuration Operational
Sense Messaging Operational
Messaging Chrome Extension Operational
Messaging Web Portal Operational
Messaging Mobile App Operational
Messaging Analytics Operational
Sense AI Operational
Senses Referrals Operational
Sense Meetings Operational
Sense AIR / Voice Operational
Email Delivery Operational
SMS Delivery Operational
ATS Data Sync Operational
Bullhorn Operational
eRecruit Operational
JobDiva Operational
Avionte BOLD Operational
Avionte Classic Operational
SenseAPI Operational
Able/Employstream Operational
SmartRecruiter Operational
Note Writebacks Operational
SuccessFactors Operational
Sense AI Chatbot Operational
Sense Chatbot Operational
Sense Skillate Operational
Recruitment Portal Operational
Employee Portal Operational
Careers Portal Operational
Agency Portal Operational
Matching Engine Operational
Resume Parser Operational
Sense Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EMEA Database Upgrade Feb 21, 2026 18:30 - Feb 22, 2026 00:30 PST

We will be performing a Database Upgrade for our EMEA (Europe, Middle East, Asia) servers starting February 21st, 6:30pm PST until February 22nd, 12:30am PST.

During this time all data syncs from external ATS partners will be temporarily paused for EMEA customers and any updates made during this time, such as new candidates or placements, will reflect in Sense once the upgrade is complete. All other Sense products will continue to work as expected with the existing data until the maintenance is completed.
Posted on Feb 18, 2026 - 07:05 PST
Feb 18, 2026

No incidents reported today.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
EMEA Customers unable to send or receive SMS and WhatsApp Messages through Sense
Resolved - After monitoring, we are continuing to see messages being delivered and received as expected  across the Sense Platform for both SMS and WhatsApp.

If you believe you are still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review on a case by case basis.
Feb 12, 12:30 PST
Monitoring - Our team has deployed a fix to correct this issue and we are seeing messages being sent and received as expected for both SMS and WhatsApp.

Our team will monitor to ensure we don't see this recur after this fix was deployed. If you believe you're still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new and our team will review."
Feb 12, 12:01 PST
Identified - Our team has identified the root cause and are actively working on implementing a fix to correct this for all affected users
Feb 12, 10:59 PST
Investigating - We have identified an issue with our EMEA customers (Europe, Middle East, Asia) that is preventing messages from being successfully delivered or received through Sense via SMS or WhatsApp. Our team is actively investigating this issue and we'll provide updates as we receive more information.
Feb 12, 10:15 PST
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

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