Sense Status

All Systems Operational

Engage Operational

Web Portal Operational

Journeys Configuration Operational

Events Scheduling Operational

Audience Creation Operational

Journey Activation Operational

Analytics Operational

Sense AI Operational

Workflow Configuration Operational

Sense Messaging Operational

Messaging Chrome Extension Operational

Messaging Web Portal Operational

Messaging Mobile App Operational

Messaging Analytics Operational

Sense AI Operational

Senses Referrals Operational

Sense Meetings Operational

Email Delivery Operational

SMS Delivery Operational

ATS Data Sync Operational

Bullhorn Operational

eRecruit Operational

JobDiva Operational

Avionte BOLD Operational

Avionte Classic Operational

SenseAPI Operational

Able/Employstream Operational

SmartRecruiter Operational

Note Writebacks Operational

Sense AI Chatbot Operational

Sense Chatbot Operational

Sense Skillate Operational

Recruitment Portal Operational

Employee Portal Operational

Careers Portal Operational

Agency Portal Operational

Matching Engine Operational

Resume Parser Operational

Sense Learning Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2025

No incidents reported today.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

CSV Upload Errors - Sense API

Resolved - Our team discovered a service disruption that impacted CSV data uploads via the Sense SFTP integration and related API processing on May 6, 2025, from 3:00am PST to 7:20am PST (or 10:00 UTC to 14:20 UTC).

During this time window, files uploaded via SFTP were not processed, and some data updates submitted through the Sense API may not have been successfully applied. Affected requests would have returned a 400 or 500 error. This has been caught by our team and corrected from persisting.

At this time, all services are now fully operational. A full post-mortem is underway to prevent recurrence and strengthen deployment and alerting practices.

If you uploaded files or pushed updates on May 6, 2025, between 3:00am PST to 7:20am PST, please reprocess or retry those updates.

If you need support with identifying failed updates or require assistance, please contact us at support@sensehq.com. We sincerely apologize for the inconvenience and appreciate your understanding and partnership.
May 6, 03:00 PDT

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

Workflow Event Processing Errors

Resolved - After monitoring, our team has confirmed that the fix put in place did resolve the issues we were seeing with Workflow events not processing intermittently. We will continue to monitor and ensure this does not recur in the future.

If you believe you are still experiencing issues, please reach out to our Support Team and submit a ticket here https://support.sensehq.co/hc/en-us/requests/new for us to investigate further.
May 2, 11:00 PDT

Monitoring - Our team has identified the issue and has put in a fix to resolve these events from not sending out. We are showing stability across the platform once more, and will continue to monitor all Workflows to ensure we don't see this recur.

If you believe you are still experiencing issues, please reach out to our Support Team and submit a ticket here https://support.sensehq.co/hc/en-us/requests/new for us to investigate further.
May 2, 09:36 PDT

Investigating - We have received reports of Workflow Events not sending out as expected for intermittent nodes. Our team is actively investigating this issue and working to have this functioning as expected for all workflows once more. This issue is only impacting Workflows, and we have confirmed Journey events are processing as expected.

We'll continue to provide updates here as we learn more.
May 2, 08:01 PDT

May 1, 2025

No incidents reported.